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How To Improve The User Experience For Cummins Generator Manufacturers

Mar. 22, 2023

What principles should Cummins generator manufacturers follow to improve the user experience? At this stage, people are increasingly paying attention to the use experience of diesel generator sets, and even willing to pay more time and money for it. This also requires the generator manufacturer to continuously optimize relevant designs in order to effectively improve the use experience of the generator. So what principles should Cummins generator manufacturers follow in the process of optimizing production?


In 2019, Dongfeng Cummins achieved substantial breakthroughs in its digitization process. Why did Dongfeng Cummins invest so much resources to promote digital transformation?


Respond to future trends and improve user service experience.

Digitalization is not only an important direction and future trend of current enterprise transformation, but also an effective channel for enterprises to accurately connect customers and improve user experience. Through the in-depth intelligent application of the Internet of Vehicles and big data analysis, Dongfeng Cummins will be based on a digital platform and intelligent applications to provide more efficient services for the vast number of "Cummins Generator" customers and meet the differentiated needs of different users for services.


At the unveiling ceremony, participants reviewed the work and achievements of the digital project team over the past year, and also clarified the next development goals and overall planning of the digital center.


"The ultimate goal of Dongfeng Cummins' digital business is to create greater value for customers, provide better product and service experiences, and better assist enterprises and customers in achieving a win-win situation." Using digitization to achieve the goals of remoteness, interconnection integration, and intelligence, the digitization center can effectively improve the response speed and work efficiency of providing services to customers of national six products. Through the 5G network, experts from all parties are mobilized for consultation in the shortest possible time, combined with the powerful support of the big data information database to accurately identify vehicle issues, providing fast and efficient support and thoughtful and thoughtful services to "Cummins Generator" users.



Forward-looking future layout, further optimizing the product.

Since digital centers can bring so many benefits, it is a pity to confine the application of national products only. Wang Chunguang, Deputy General Manager of Dongfeng Cummins, said, "The digital center will not only target products in the sixth stage of the country. In the future, Dongfeng Cummins will combine the characteristics of the development of the automotive industry to develop its own products and services in the direction of digitalization and intelligence. It will help customers solve difficulties in a timely and effective manner, enhance the competitive advantage of the" Cummins Generator "product, and further expand the industry leading influence.". "Promote the development of the company's main business.". Obviously, Dongfeng Cummins has full confidence in the digital center.


Jiangsu Starlight Electricity Equipments Co.,Ltd. is a diesel generator set factory integrating product development, production, sales and installation. The company has successfully developed a series of diesel generator sets with high-tech technology, and has formed industrial production. The main products are: silent series, mobile trailer series, container series diesel generator sets. For more details, please contact us with sales@dieselgeneratortech.com.

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